Loox Review
Loox is the go-to review app for brands where visual social proof drives conversion - fashion, beauty, home décor, and CPG. Its review request emails are default-optimized for photo and video submission, and its widget designs are cleaner and more conversion-focused than most competitors out of the box. The Convert plan ($49.99/mo base) bundles a one-click referral program, AI smart sorting, auto-translation across 38 languages, AI Review Stories for social content, and syndication to Google, Meta, and TikTok Shop. The key risk is pricing: Convert's per-block overage model ($50 per 300 additional orders beyond the base) can compound to $999.99/mo during peak seasons before Unlimited kicks in. Loox is Shopify-only with no WooCommerce or BigCommerce support, and design customization is more limited than Okendo or Yotpo. Best for visual-first brands at $10K-$1M GMV who want strong photo/video UGC with minimal setup friction.
- Category: reviews ugc
- Pricing model: freemium
- Starting price: Limited free entry tier available (App Store shows $0/mo with caps); paid plans start around $12.99-$49.99/mo - entry price sources conflict, verify current App Store listing · as of June 2026
- Free plan: Yes
Best for
- Visual-first DTC brands (fashion, beauty, home décor, CPG) at $10K-$1M GMV
- Brands wanting photo/video review collection with minimal technical overhead
- Stores that want a referral program bundled with reviews (Convert plan)
Not best for
- Brands with highly variable order volumes - Convert plan's overage pricing creates unpredictable bills during peak seasons
- Enterprise stores needing deep API access or extensive design customization
- Non-Shopify merchants - Shopify-only platform
Key features
- Photo review collection with incentive discounts optimized for visual submission
- Video reviews (Convert plan+)
- AI smart visual sorting, review highlights, auto-translation across 38 languages (Convert+)
- AI Review Stories - auto-generated social content from reviews (Convert+)
- One-click referral program (Convert+)
- Google, Meta, and TikTok Shop syndication (Convert+)
Pros and cons
Pros
- Best-in-class photo/video collection UX - review request emails default-optimized for visual content
- Clean, conversion-focused widget designs with minimal setup friction for visual-first brands
- Referral program bundled into Convert plan - no separate app needed
Cons
- Convert plan's per-block overage pricing ($50 per 300 additional orders) creates unpredictable bills - can reach $999.99/mo during BFCM
- Limited design customization (typography, layout) compared to Okendo or Yotpo
- Shopify-only - no WooCommerce, BigCommerce, or other platform support
Alternatives
Enterprise-grade review, loyalty, and UGC platform with the broadest multi-channel syndication for established Shopify DTC brands.
The most generous free review app - unlimited review requests with no order cap on free, and a flat $15/mo paid plan at any order volume.
Premium review platform for Shopify DTC brands - best-in-class widget quality, attribute-based review forms, and deep Klaviyo integration.
Compare & Loox alternatives
FAQ
- Does Loox have a free plan?
- Yes, Loox offers a free plan.
- Who is Loox best for?
- Visual-first DTC brands (fashion, beauty, home décor, CPG) at $10K-$1M GMV; Brands wanting photo/video review collection with minimal technical overhead; Stores that want a referral program bundled with reviews (Convert plan).